In this section you find information about occurring warnings and errors. As we are continuously gathering information on how/when warnings and errors occur and under which circumstances this site will constantly be updated with new information.
Please contact the respective support for your application:
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support@synera.io |
Please contact the MSC Apex Support Hexagon Emendate support if a warning or error occurs which is not yet listed here or cannot be averted by applying the compiled help:
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This is an information regarding the usage of GPU solving. To use GPU Solving an additional license is necessary. Please check your licenses in Options → License Manager or deactivate GPU solving in the Options → Application Settings - Generative Design Solver.
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Time estimation has become inconsistent, expect inaccuracies.
For Restarts and Two-Stage Optimisations the time estimation is inaccurate.
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This might occur while performing a Command Line optimisation. The defined build space geometry is not defined as the design geometry. Therefore, the geometry needed for the intersection is not available and thus no intersection geometry is available. Please adjust the Configuration File.
W2f07aa98
Geometry … is not used by anything
This might occur while performing a Command Line optimisation. A geometry is not used in the optimisation. Please adjust the Configuration File.
W38a529d0
Failure criterion … is not used by anything
This might occur while performing a Command Line optimisation. The Failure Criterion is not used in the optimisation. Please adjust the Configuration File.
W6c825a00
Material is not valid. Condition 1 failed for Isotropic material …
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The resolution command is higher prioritised and outweighs the Complexity input.
W25081f18
Failure criterion Von Mises is not valid. The Tensile Strength is lower or equal zero for material …
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The integrated smoothing algorithm failed. Please contact the support team.
E0ab33147
tool region … refers to non-volumetric geometry
The defined casting region is not a solid body / closed manifold geometry.
E133413c8
No casting/milling tools are loaded
Reconsider/check the manual defined tools.
E133413c9
No casting/milling tools are loaded
Reconsider/check the manual defined tools.
E53eeff00
feature … is unavailable
The license cannot be check out. Please check you license.
E54c591e8
supportReductionMode is not supported for BallStrategy
The Support Reduction function is currently not available. It will return shortly redesigned and improved.
E7f716c48
This Error is only produced after another Error was encountered. The optimisation algorithm tried to continue despite the previous Error but could not continue. The optimisation fails with this Error although the primary Error is the reason for the terminated optimisation.
E4ebe0a20
Projected memory requirement exceeds available memory - complexity … (detail …) is too high. Theoretical limit: complexity … (detail …), recommended: complexity … (detail …)
The chosen complexity value is too high to be calculated on this machine. A certain maximum complexity value is recommended. Have a look here.
Eb20f3415
boundary condition is missing elements
A Non-Design Space was removed and the applied boundary conditions are not considered
The Design Space has lost the connection to the force/constraint application point. The model is no longer complete and it doesn’t make sense to continue with the optimisation.
Make sure that the Keep Non Design function is activated. Increase the Complexity or increase the Safety Factor.
Eb20f3980
Missing config entry …
The configuration file is missing an entry or command. Please check your entries in the Advanced User Settings or if you are using the Command Line Optimisation please check the Configuration File. You can find all commands for the Advanced User Settings here and the Configuration File here.
E39d2c328
unexpected error loading file statistics.csv: Unable to open input file
This may occur if an optimisation is started with Advanced User Settings with which only 1 or 2 iterations should be calculated. How to resolve this here.
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schedule.level.3.subiterations.~.outputMode.OutputGeneratedSurface
E58799450
unexpected error writing file file_name.ply:
One of the result files cannot be written. This can happen while using parallelization (default). This can be resolved by adding following Advanced User Settings commands:
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process.workers = 1
E724493a8
Unable to open file … for writing
There are no privileges to access a file which is needed. Please check where the project folder is placed in which all the results are written. Network drives and cloud storage (e.g. OneDrive) are not recommended.
E3ee97ff0
supportReductionIntensity … is out of bounds 0-10.
Please adjust the Intensity value of the Support Reduction according to the boundaries.
E449a19a0
invalid supportReductionMode … expected off, passive, reactive or active.
Please set the Support Reduction Mode to one of the supported modes.
E4a364e88
missing / incompatible strutDensity setting for use with support avoidance.
If you are using the Support Reduction, you need to define a Strut Density.
W6e184ce8
Permanently shutting down soft symmetry because all dimensions have become unsalvagably asymmetric.
Eb20f33c1
LicenseConstraintException failed to acquire … count … instances of … feature
A license for the GD Engine and/or the GPU calculation couldn’t be acquiered. Please check your licenses.
E0850d340
Attempted to write a checkpoint on unpaused job.
Restart file could not be written at this point in the optimisation. Please have a look at the prior error code which shows the primary reason for the failed optimisation.
E16808658
Legacy config format is disabled.
Please export the Scenario again (version 2022.1 or newer) to generate the supported json file format.
W2cc566c0
Fixed … reshaping error(s) - boundary violations … threshold exceeded …
Information message that the algorithm corrected some errors in the file. The optimisation continues as before.
E79aa1a40
Fractured design space - make sure the model consists of only a single, connected body.
Occurs mainly if no Interface is placed between Design Space and Retained Volume.
W31ac7fa8
Supervoxel downsampling caused … material collision(s)
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W17b312a1
Nastran file … at … corrupted. Trying to rerun nastran
For eigenfrequency optimisations MSC Nastran is called in the background. In this case the .h5 is defect. Make sure the correct path to MSC Nastran is defined in the application settings (path to nastXXXX.exe)
W17b312a2
Nastran file … h5 not found in … Trying to rerun nastran
For eigenfrequency optimisations MSC Nastran is called in the background. In this case the .h5 couldn’t be found. Make sure the correct path to MSC Nastran is defined in the application settings (path to nastXXXX.exe)
W1ee5aa1b
First frequency … Hz is significantly below frequency constraint… Hz
The first calculated eigenfrequency of the full Design Space is lower than the chosen frequency constraint. The optimisation logic isn’t able to reduce material in this case. There is a workaround on the frequency help page.
W26473bd0
Detail specified together with either complexity or resolution - using detail for optimization
Detail and Complexity are both set. Detail is used.
W312309f8
error computing new UFI for …. voxels
Please contact MSC Apex Support.
W3203a74e
unable to remove file …
Access to a specific file was denied. The file couldn’t be deleted.
W5b09c551
condition-based frequency-analysis event … must have at least one condition
At least one displacement constraint / fixation is needed for a eigenfrequency optimisation.
W6b26eae6
frequency failures cannot be extracted without input frequencies
MSC Nastran hasn’t found any eigenfrequencies in the given range. The optimisation continues. The first calculated eigenfrequency is much higher than the entered Frequency Constraint.
W757e1585
Could not load Nastran result for nastran frequency event. Reason …. Proceeding as if empty
MSC Nastran hasn’t found any eigenfrequencies in the given range. The optimisation continues. The first calculated eigenfrequency is much higher than the entered Frequency Constraint.
W043b9b9f
… design voxels are unreachable by any tool
Some voxel elements cannot be reached by any tool (especially for casting). Please contact the support if this leads to unsatisfying results.
W22501763
point of application missing for RBE2/RBE3 condition …
There is no point of application set for a boundary condition with a RBE2 / RBE3 element. Make sure a dummy load is created with a force value.
W3efb0cf5
tool … is facing the wrong way with respect to symmetry planes
Hard symmetry is active and one draw direction is normal to the symmetry plane and redundant.
W7f2ab81d
rotational fixation on … ineffective - select tying mode RBE2
Rotational degrees of freedom can be only unconstraint if a RBE2 element is used.
W03318c60
Missed … voxels marked for erosion
Some voxels in the background couldn’t be reached for erosion. Please contact the support if this happens several times.
W06e455b5
minThickness and noHole constraints cannot be used together. Disabling minThickness
This is a known limitation. The noHole function is not compatible with the minThickness function. This will be addressed in one of the next versions.
W0a3338c8
sfMesher timed out
sfMesher creates the 3D volume meshes of the final design result. In this case the sfMesher wasn’t able to create a volume mesh. Please contact the support team.
W1204aa23
Unsupported response type in design constraint …
This design constraint is not supported by HxGN Emendate.
W144e5a74
DRESP2 is not supported yet
Only DRESP1 is supported.
W152f73be
Only DRESP1 is supported.
W1516e89f
no-hole is not available for non-casting optimizations yet
The no-hole function is only available for casting.
W1640e2da
performed << n_critical << far force field displacement(s) to match candidate
Please contact the support
W1c3ad048
The optimization removed more than 95% of the possible volume, which can lead to unclear geometries. Consider reducing the stress target.
A lot of material was removed. In most cases this is not the desired behaviour. The stress target could be chosen incorrectly.
W1c3ad049
The optimization removed less than 10% of the possible volume, which can lead to a longer calculation time and indicates that the optimization does not have enough space to find the best geometry. Consider increasing the stress target or design space.
W4c6bbd7f
Configured both TOPVAR STRESS and EMENPRM SF - ignoring the latter
A stress value is defined in the TOPVAR card as well as a safety factor in the EMENPRM card. The TOPVAR stress value will be considered.
W4d647e01
not optimizing for casting - ignoring EMENPRM CASTPRM
CASTPRM can only be used for a casting optimization.
W52c8c658
Ambiguous tensile strength - MAT1 ST field set for solid … overridden by TOPVAR STRESS
A material stress limit is defined as well as a TOPVAR Stress value. The TOPVAR Stress value is considered.
W5e13e145
sfMesher failed to terminate properly
The sfMesher creates automatically the volume mesh for the MSC Nastran re-analysis. In this case sfMesher failed. Please contact the support.
W5f2d8dd8
sfMesher failed with exit code << ec
The sfMesher creates automatically the volume mesh for the MSC Nastran re-analysis. In this case sfMesher failed with a known error. Please contact the support.
W62eb261b
sfMesher failed to produce expected output bdf file
The sfMesher creates automatically the volume mesh for the MSC Nastran re-analysis. In this case sfMesher failed. Please contact the support.
W6572bada
unable to compute volume mesh
The sfMesher creates automatically the volume mesh for the MSC Nastran re-analysis. In this case sfMesher failed. Please contact the support.
W6795664b
no non-designs / interfaces found - expect volume mesh generation to fail
Without defined non-designs the volume mesh cannot be successful.
W69c82e60
forces/moments do not cancel out in assembly event load case ….
Numerical stabilization is used to run the FEA without fixations. The forces & moments should cancel out for a reliable result.
W720c60fc
sfMesher failed to start
The sfMesher creates automatically the volume mesh for the MSC Nastran re-analysis. In this case sfMesher could not start. Please contact the support.
E03a67332
invalid settings for no-hole: tool alignment conflicts with symmetry plane(s)
Rethink your symmetry plane(s).
E05489577
invalid settings for no-hole: tools must be pairwise collinear
no-Hole only works for one axis draw directions (postive and negative draw directions on the same axis)
E08c63728
invalid displacement constraint … does not refer to an RBE node
Displacement constraints must refer to an RBE control node.
E0a424335
DCONSTR … refers to non-existing response …
There is no referenced design response for the design constraint.
E0c4b3ee4
invalid PRINT setup in TOPVAR: missing print direction
No direction is specified for the AM support reduction.
E5f29ce75
cyclic symmetry is not supported
Only plane symmetry is supported.
E0ab33147
tool region … refers to non-volumetric geometry
The defined casting region is not a solid body / closed manifold geometry.
E133413c8
No casting/milling tools are loaded
Reconsider/check the manual defined tools.
E133413c9
No casting/milling tools are loaded
Reconsider/check the manual defined tools.
E53eeff00
feature … is unavailable
The license cannot be check out. Please check you license.
E54c591e8
supportReductionMode is not supported for BallStrategy
The Support Reduction function is currently not available. It will return shortly redesigned and improved.
E7f716c48
This Error is only produced after another Error was encountered. The optimisation algorithm tried to continue despite the previous Error but could not continue. The optimisation fails with this Error although the primary Error is the reason for the terminated optimisation.
E4ebe0a20
Projected memory requirement exceeds available memory - complexity … (detail …) is too high. Theoretical limit: complexity … (detail …), recommended: complexity … (detail …)
The chosen complexity value is too high to be calculated on this machine. A certain maximum complexity value is recommended. Have a look here.
Eb20f3415
boundary condition is missing elements
A Non-Design Space was removed and the applied boundary conditions are not considered
The Design Space has lost the connection to the force/constraint application point. The model is no longer complete and it doesn’t make sense to continue with the optimisation.
Make sure that the Keep Non Design function is activated. Increase the Complexity or increase the Safety Factor.
Eb20f3980
Missing config entry …
The configuration file is missing an entry or command. Please check your entries in the Advanced User Settings or if you are using the Command Line Optimisation please check the Configuration File. You can find all commands for the Advanced User Settings here and the Configuration File here.
E39d2c328
unexpected error loading file statistics.csv: Unable to open input file
This may occur if an optimisation is started with Advanced User Settings with which only 1 or 2 iterations should be calculated. How to resolve this here.
schedule.level.3.subiterations.~.outputMode.OutputGeneratedSurface |
E58799450
unexpected error writing file file_name.ply:
One of the result files cannot be written. This can happen while using parallelization (default). This can be resolved by adding following Advanced User Settings commands:
process.workers = 1 |
E724493a8
Unable to open file … for writing
There are no privileges to access a file which is needed. Please check where the project folder is placed in which all the results are written. Network drives and cloud storage (e.g. OneDrive) are not recommended.
E3ee97ff0
supportReductionIntensity … is out of bounds 0-10.
Please adjust the Intensity value of the Support Reduction according to the boundaries.
E449a19a0
invalid supportReductionMode … expected off, passive, reactive or active.
Please set the Support Reduction Mode to one of the supported modes.
E4a364e88
missing / incompatible strutDensity setting for use with support avoidance.
If you are using the Support Reduction, you need to define a Strut Density.
W6e184ce8
Permanently shutting down soft symmetry because all dimensions have become unsalvagably asymmetric.
Eb20f33c1
LicenseConstraintException failed to acquire … count … instances of … feature
A license for the GD Engine and/or the GPU calculation couldn’t be acquiered. Please check your licenses.
E0850d340
Attempted to write a checkpoint on unpaused job.
Restart file could not be written at this point in the optimisation. Please have a look at the prior error code which shows the primary reason for the failed optimisation.
E16808658
Legacy config format is disabled.
Please export the Scenario again (version 2022.1 or newer) to generate the supported json file format.
W2cc566c0
Fixed … reshaping error(s) - boundary violations … threshold exceeded …
Information message that the algorithm corrected some errors in the file. The optimisation continues as before.
E79aa1a40
Fractured design space - make sure the model consists of only a single, connected body.
Occurs mainly if no Interface is placed between Design Space and Retained Volume.
E5f09e875
RBE-tied boundary condition is missing nodes
Material connected to a RBE-Element is missing. This can occur if the fixations based on a RBE2 are free to be reduced. Disable the reduce fixation points function. This is a known limitations and will be fixed with the next version.
E6f543a5c
Cannot inflate geometry with zero vertices
This can occur to a current limitation. Please make sure that a point load or a displacement constraint on a point is not applied at the edge of an interface. Increase the Interface or change the load to a surface instead.
E6d49ffc0
Unfeasible FEM setup: Missing fixation in one or more directions
Check the model set-up. All 3 degrees of freedom have to be constraint.
E2480e78f
ressure / acceleration loads cannot be tied with RBE2/RBE3
RBE2 / RBE3 can only be used for forces or displacement constraints.
E3789b912
tool … is facing the wrong way with respect to symmetry planes. Make sure all tools draw towards the positive side of all symmetry planes
Hard symmetry is active and one draw direction is normal to the symmetry plane and redundant.
E6a85815e
RBE3 tyings cannot support fixations
RBE3 elements do not support displacement constraint. This makes the FE matrix unsolvable.
E00d7aaa4
unable to create temporary directory / file exists in its place …
File system error. Please check the path.
E5f09e875
RBE-tied boundary condition is missing nodes
RBE element lost all voxel elements. Please contact the support.
E6eb64648
build space DesignSpace_machiningCut does not exist
The Design Space could not be created. Please check the initial geometry for faults. Set the machining allowance of interfaces to a value of 0.
E6062c240
no design space(s) specified
The Design Space could not be created or is not specified in the configuration file. Please check the initial geometry for faults. Set the machining allowance of interfaces to a value of 0.
E413ccf6b
point mass … refers to non-existing geometry …
Make sure the point mass refers to a geometry.
E72deb9d2
Using RBE2 point masses with linear-static analyses is not supported yet
RBE2 isn’t supported for static load cases / events yet. It is supported for frequency load cases / events.
E7d830f0a
Point masses without position are not supported yet
A point mass has to have a defined position.
E40a1d044
Nastran directory could not be created
Please contact the MSC support.
E56b33469
Unable to export Nastran model: Incompatible FEA setup
Please contact the MSC support.
E56b33470
Unable to export Nastran model: not enough data modes
Please contact the MSC support.
E61ad1352
NastranExport.h5 formatting error: Path << path << not found in nastran data sets
Please contact the MSC support.
E2f8f1750
Nastran requires paths to not contain space characters under GNU/Linux
Please do not use space characters in paths under Linux.
E4fb68977
symmetry not supported with frequency conditions
The hard symmetry isn’t supported for eigenfrequency optimisations.
E0b564a04
Unknown shapeQuality …
The shapeQuality name in the configuration file is unknown.
E1cb2aef0
Please use nast20233(.exe) (or the matching executable for your installed nastran version) for frequency analysis
nast20233w.exe isn’t suitable for the frequency optimisation
E26a56588
failed to execute nastran sub process
For eigenfrequency optimisations MSC Nastran is called in the background. In this case Nastran cannot be executed.
E2d0825a0
failed to run nastran successfully
For eigenfrequency optimisations MSC Nastran is called in the background. In this case Nastran cannot be executed sucessfully.
E2acb9470
mesh conversion from amendate to cgal failed
The smoothing algorithm failed. Please contact MSC support.
E2b0895a0
CgalMesh have poligones with more that three vetices
The smoothing algorithm failed. Please contact MSC support
E2b3625b0
out of bounds
The smoothing algorithm failed. Please contact MSC support
E4badd760
Requested nastran operation but did not specify nastran service. Please set env variable 'EMENDATE_SERVICE_NASTRAN' to point to your nastran binary.
If you want to execute a frequency optimisation directly in the command line, you have to set a environment variable which points to the nast20233.exe
EMENDATE_SERVICE_NASTRAN | C:\Program Files\MSC.Software\MSC_Nastran\2023.2\bin\nast20232.exe |
E4badd761
envName … does not point to a regular file
Please check the environment variable for the MSC Nastran installation
Eb20f309c
OperatorFailure operator … crashed
A specific operator crashed. Please contact the MSC support.
Escalations
E45ca3ab0
W45ca3ab0
Start candidate volume far exceeds design volume - check scaling.
One reason for a large difference between the volumes is the unit system. Make sure the start space geometry is in SI units and start the optimisation anew.
E32a6e878
W32a6e878
Insufficient complexity for maxThickness. Suggested minimum complexity is …
For a chosen max. Thickness value the Complexity needs to be high enough to represent the desired structure with enough voxel elements in the background. Please increase the Complexity value or the max. Thickness value.
E293fa8dc
W293fa8dc
Invalid RBE2 constellation - overlapping nodes
Several RBE2 elements cannot be applied on the same spot for the same Event. This makes the FE matrix unsolvable.
GPU Solving CUDA Solver Warnings & Errors
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Check the memory status of your GPU and terminate other programs that might affect the GPU memory.
W24850de8
Error Closing worker thread socket.
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